User Agreement and Platform Rules for mop77 Services
Last Updated: January 1, 2026 | Effective Date: January 1, 2026
Welcome to mop77. These Terms and Conditions ("Terms", "Agreement") constitute a legally binding agreement between you ("User", "Player", "you", "your") and mop77 (the "Platform", "we", "us", "our") governing your access to and use of our online betting services, website, and related applications.
By registering an account, accessing our platform, or using any of our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions, our Privacy Policy, and our Responsible Gaming Policy. If you do not agree with any part of these terms, you must immediately cease using our services.
mop77 operates as an internationally licensed online gaming platform with servers located outside Indonesia. Online gambling regulations in Indonesia are complex and evolving. Users are responsible for understanding and complying with their local laws. By using this platform, you acknowledge that you access it at your own discretion and risk. You must be at least 21 years of age to use our services.
For the purposes of this Agreement, the following terms shall have the meanings set forth below:
By clicking "I Agree" during registration, depositing funds, or placing any wager on the Platform, you expressly agree to be bound by these Terms and Conditions in their entirety. This Agreement supersedes all prior agreements, understandings, or representations, whether written or oral, regarding your use of mop77 services.
We reserve the right to modify, amend, or update these Terms at any time without prior notice. Such modifications become effective immediately upon posting to the Platform. Your continued use of mop77 services after changes are posted constitutes your acceptance of the revised Terms. We recommend reviewing this page periodically to stay informed of any updates.
If any provision of these Terms is found to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect.
To register an account and use mop77 services, you must meet ALL of the following eligibility criteria:
You must be at least 21 years of age or the legal age of majority in your jurisdiction, whichever is greater. We strictly prohibit underage gambling. During the KYC verification process, you will be required to submit government-issued identification (Indonesian national identity card or KTP) proving your age. Any account found to belong to a person under 21 years of age will be immediately suspended, and all funds will be returned to the depositor after identity verification.
You must have full legal capacity to enter into a binding contract. You represent and warrant that you are not subject to any legal incapacity or restriction that would prevent you from entering into this Agreement.
You are responsible for determining whether your use of mop77 services is legal in your jurisdiction. While we primarily serve Indonesian players, online gambling laws in Indonesia are complex. By using this Platform, you confirm that your participation is not prohibited by the laws applicable to you. We do not accept players from jurisdictions where online gambling is explicitly prohibited by law.
Each User is permitted to register and maintain only ONE account on mop77. Multiple accounts, duplicate accounts, or accounts opened using false or misleading information are strictly prohibited. If we detect multiple accounts linked to the same User (by IP address, device fingerprint, payment method, or other indicators), we reserve the right to suspend all related accounts and confiscate any balances or winnings.
The following individuals are prohibited from using mop77 services:
To create an account, you must provide accurate, current, and complete information during the registration process, including:
You must not register using a false identity, someone else's identity, or provide misleading information. Doing so constitutes fraud and may result in immediate account closure and legal action.
To comply with international anti-money laundering (AML) regulations and responsible gaming standards, all Users must complete KYC verification before making their first withdrawal. You will be required to upload:
Our compliance team reviews KYC submissions within 1-24 hours during business hours (09:00-21:00 WIB, Monday through Sunday). Accounts that fail to complete KYC verification within 30 days of registration may be restricted until verification is completed.
You are solely responsible for maintaining the confidentiality of your account credentials (username and password). You must:
You are fully liable for all activities conducted through your account, whether authorized by you or not. mop77 will not be held responsible for any loss or damage arising from unauthorized account access due to your failure to maintain adequate security.
mop77 accepts deposits via the following Indonesian payment methods:
All transactions are processed in Indonesian Rupiah (IDR). Minimum deposit amounts vary by payment method, ranging from Rp 20,000 (e-wallets) to Rp 50,000 (bank transfers). Maximum deposit limits are set to comply with Indonesian banking regulations and may be adjusted based on your VIP tier and account history.
Deposits via bank transfer and e-wallets are typically processed instantly or within 5-15 minutes. In rare cases, bank-side processing delays may extend this timeframe to several hours. If your deposit does not appear in your account within 30 minutes, please contact our customer support team with your transaction reference number.
You may request a withdrawal of your account balance at any time, subject to the following conditions:
Verified accounts enjoy priority processing. Typical withdrawal processing times are:
Withdrawals requested outside business hours will be processed on the next business day. During major sporting events or peak periods, processing times may be extended due to high transaction volume. We do not charge withdrawal fees, though your bank or e-wallet provider may impose their own charges.
To comply with international AML regulations, mop77 implements the following measures:
mop77 offers various bonuses and promotions, including welcome bonuses, deposit bonuses, cashback offers, and loyalty rewards. Eligibility requirements, wagering requirements, and validity periods vary by promotion. Specific terms are provided on the promotion page and must be read carefully before claiming any bonus.
Most bonuses are subject to wagering requirements, which specify how many times you must bet the bonus amount before it converts to withdrawable cash. For example, a Rp 200,000 bonus with 30x wagering requires Rp 6,000,000 in total wagers. Different game types contribute different percentages toward wagering:
The following activities constitute bonus abuse and may result in forfeiture of bonus funds and account suspension:
All games offered on mop77 are provided by licensed third-party suppliers (Pragmatic Play, Evolution Gaming, Microgaming, NetEnt, etc.) and use certified random number generators (RNG) to ensure fair outcomes. Game results are determined by RNG algorithms and cannot be manipulated by mop77 or any external party.
Sports betting outcomes are determined by official results from recognized sports governing bodies. In the event of a dispute, the decision of the relevant sports federation (FIFA, UEFA, FIBA, etc.) is final. Bets on cancelled, postponed, or abandoned matches are typically voided and stakes returned, unless otherwise specified in sport-specific rules.
mop77 reserves the right to impose maximum daily, weekly, or monthly withdrawal limits based on your VIP tier and account status. Standard accounts typically have a maximum withdrawal of Rp 50,000,000 per week, while VIP accounts enjoy higher limits.
mop77 is committed to promoting responsible gaming practices. We provide the following tools to help you maintain control:
If you feel gambling is negatively affecting your life, please contact our support team or visit our Responsible Gaming page for resources and assistance.
The following activities are strictly prohibited and may result in immediate account termination and forfeiture of funds:
To the maximum extent permitted by law, mop77 shall not be liable for any indirect, incidental, consequential, or punitive damages arising from your use of our services, including but not limited to:
Our total liability to you for any claim arising from your use of mop77 services shall not exceed the amount of your account balance at the time of the claim.
mop77 reserves the right to suspend or terminate your account at any time, with or without cause, including but not limited to:
Upon termination, you must immediately cease all use of mop77 services. Any remaining balance in your account (excluding bonus funds or disputed amounts) will be returned to you via your registered payment method after all pending wagers are settled.
These Terms and Conditions shall be governed by and construed in accordance with international gaming law and the laws of the jurisdiction where mop77 holds its gaming license. Any dispute arising from or related to these Terms shall be resolved through binding arbitration rather than court litigation, except where prohibited by law.
Before initiating any legal proceedings, you agree to attempt to resolve disputes through our customer support channels. If a resolution cannot be reached within 30 days, either party may proceed to arbitration.
For questions, concerns, or complaints regarding these Terms and Conditions, please contact us:
This document version is effective as of January 1, 2026. Previous versions are archived and available upon request. By continuing to use mop77 after this date, you accept these Terms in their current form.
Our support team is here to help you understand your rights and responsibilities